We built this for Shine Lawyers
This isn't a slide deck. It's a working AI agent that helps clients understand their rights, check their claim eligibility, and take the first step — with the empathy your clients deserve.
Try the Chat Agent
Ask about workers compensation, motor vehicle accidents, TPD claims, public liability, medical negligence, or anything a Shine Lawyers client might ask.
In production, this widget embeds directly on your website with your branding.
Try the Voice Agent
Same AI, same knowledge — just over the phone. Call to experience what Shine Lawyers clients would hear when they reach out for help.
(315) 938-2704In production, this connects to your existing phone system so clients always reach someone — even after hours.
What Lorikeet Can Deliver for Shine Lawyers
AI that understands personal injury law — claim types, No Win No Fee, state-based processes, and the sensitivity your clients deserve.
Empathetic Conversations
Clients describe what happened in their own words. The AI responds with warmth and guides them to the right next step — never cold or clinical.
Claim Eligibility Guidance
Workers comp, motor vehicle, TPD, public liability, medical negligence, survivors of abuse — the AI asks the right questions and helps clients understand their options.
Legally Compliant
Built-in safeguards prevent the AI from providing legal advice or making promises it shouldn't. Every response stays within appropriate boundaries.
Always On
Clients reach out when they're ready — often outside business hours. Lorikeet captures every enquiry so no potential client falls through the cracks.
Voice + Chat + Email
Same AI across every channel. Whether a client calls, chats on your website, or sends an email — they get a consistent, caring experience.
Plain English Configuration
Update claim processes, add new practice areas, or adjust how the AI handles specific scenarios — in plain English, without engineering tickets.
How we built this for you
Built from scratch for Shine Lawyers. Real processes for real scenarios your clients face every day.
Connected Your Systems
Ready to connect to your case management system, intake forms, and client database. This demo shows the experience — yours will have real integrations.
Wrote Your Support Processes
8 support processes covering motor vehicle, workers compensation, public liability, medical negligence, TPD & super, survivors of abuse, general enquiries, and more.
Added Your Knowledge
150+ articles from Shine Lawyers' website — claim types, eligibility, processes, client stories, and legal guides. Instantly searchable by the AI.
Went Live
Chat and voice are working right now. Email works the same way when you're ready.
See exactly what we built
Everything is transparent. Open the Lorikeet sandbox to see the support logic, knowledge, and safety checks powering this demo.
8 Support Processes
Motor vehicle accidents, workers compensation, public liability, medical negligence, TPD & superannuation, survivors of abuse, general enquiries, and catch-all — written in plain English, not code.
Safety Checks
Adversarial input blocking, legal compliance guardrails, distress recognition, and no weak uncertainty — so every response is appropriate, helpful, and on-brand.
150+ Knowledge Articles
Scraped from shinelawyers.com.au — claim types, eligibility, processes, client stories, and legal guides. The AI searches these to answer client questions accurately.
Clients can call too
Same AI, same knowledge — just over the phone. Call to experience what a Shine Lawyers client would hear when they reach out about a potential claim.
(315) 938-2704US number • Available 24/7 • Greeting customisable to your brand
Ready to Add the World's Best CX AI?
Connected to your actual case management data. Handling your real client enquiry volume. This sandbox is just the start.
Talk to Our Team